Carricks Policies
Environment Policy
Our policy is based on our lifetime work ethic of conserving the farming way of life together with the preservation of wildlife but at the same time endeavouring to make a viable business. To this end we have had to diversify but whilst doing this we have tried to ensure that local people not only have homes to live in but also have the opportunity of working locally.
Conversion of buildings has been carried out in a sympathetic manner reusing building materials where possible and building in the traditional style.
Where possible the ancient meadows have been kept with the indigenous trees and hedgerows, and fertilizer use has been kept to an absolute minimum. Manure has been traded with the neighbouring farmer in exchange for straw for the cattle bedding. We are now planting up further hedgerows as infill together with field margins and floristic enhancement for insects and bird life. Lowing lying meadows beside the river will be flooded to assist with the overwintering of wading birds in accordance with the Higher Level Stewardship scheme
Not only do we have one SSSI site on the farm, we also have three County Wild Flower sites as well!
Rare breed cattle have been kept on the farm during the last 20 years together with a commercial beef suckler herd. The beef is now being used in our restaurants and is also available for purchase via our butchery at Park Farm.
Our recycling ethos is that throughout every aspect of our business we reduce, reuse, and reinvent to minimize our impact on the environment
We grow our own vegetables and fruit in addition we purchase food grown and produced locally.
The chickens and geese roam freely giving Castle Farm yard a truly rustic farm appearance! Together with the occasional egg.
Our commitment to the Green Tourism Business Scheme encourages sustainable practices to ensure the continued enjoyment of the environment around us for future generations.
The Recycling System
- We reuse, recycle,
- Cattle are fed grass and protein produce milk and beef and manure - complete cycle
- Vegetables grown, used, peelings composted
- Woodland conserved, dried, chipped used for heating and hot water Castle House and River Cottage, and new tree planted
- Water - is via artesian well/bore hole tested on regular basis by the EHO
- Sewerage through a waste treatment plant which produces water back into the soil/ditches/river.
Electricity - low voltage lights used where possible lights are also on daylight saving or pir
Gas - LPG used for cooking.
Cardboard, glass, paper, tin, banks are all available within the farm site - all farm waste (plastic etc)is recycled through authorised centres.
Second hand equipment and materials are purchased when ever possible to expense to a minimum
Privacy Policy
We are committed to protecting your privacy and security. Whenever you provide personal information, we will treat that information in accordance with this policy, current UK Data Protection legislation and Internet best practice.
Data protection
We never sell your details to anyone else. If we wish to use your personal information for an additional purpose, we will always ask you to agree at the point of collection. If you have already supplied us with personal information, you can change your instructions at any time.
Terms and Conditions
A 50% deposit is payable on bookings. This will be refunded in full when cancellation is at least 48 hours prior to booking
We accept cheques, cash and debit cards.
Check-in time is after 5.00pm on day of arrival and check-out is until 11.00am. There is some flexibility with prior arrangement.
Carrick's has a no smoking policy.
Complaints Policy
We are committed to providing a high-quality service to all our guests. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
Our complaints procedure
If you have a complaint, please contact us with the details.
What will happen next?
1. We will send you a letter acknowledging receipt of your complaint within three days of us receiving the complaint.
2. We will then investigate your complaint.
3. We will send you a detailed written reply to your complaint, including suggestions for resolving the matter, within 21 days of sending you the acknowledgement letter.
